Support Center

How do I import my HC gear into Oggl?

Last Updated: Jun 29, 2017 09:29AM EDT
In order to import your existing Hipsta paks from Hipstamatic to Oggl, start by making sure you have the latest versions of both apps. If you're not sure, just visit the Updates section of the App store app on your phone. If you see either version 2.3.3 of Oggl or version 337 of Hipstamatic waiting there, just let the App store app install the updates for you. (Do NOT delete your current version of either app)

Then, before importing, there are three things to check for:
 
  1. The current copy of Hipstamatic must have been installed with the Apple/iTunes ID that was used to buy it. (Remember that your original purchase of Hipstamatic, and any paid paks, are all recorded to you iTunes account, not your Hipstaccount.) 
     
  2. You must be signed into the App store app on your device with the same Apple/iTunes ID that was used to buy Hipstamatic (and also your in-app purchases). 
     
  3. You must be signed into Hipstamatic Classic with the same Hipstaccount that has your free paks associated with it. (To verify, open Hipstamatic and tap on the Hipstamart - aka the shopping cart icon. Then tap the My Account button. Confirm that you're already signed in, or sign into your Hipstaccount at that point.)

Once you've checked each that each of those three things is in place, then open Oggl and begin the import process.

Start by navigating to the Camera/Capture screen. (The one with the viewfinder and shutter button.)

Then tap the Favorites icon (to the right of the shutter button.)

Then tap the Get More Gear icon at the top. Lastly, tap the Import button in the top right corner of the screen.

Oggl will then check your Hipstaccount (based on the one signed into Hipstamatic) and also your Apple ID. It should import both your paid and free paks. 

If those steps don't work for you, please send us an email or post a note here in the support forum. Please post any details you can about which part of the import did and did not work for you. Please note any errors or messages you may have seen along the way. Screenshots are always helpful.  :)

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